Customer Success

Case Studies

We are proud to profile successful and forward thinking companies integrating VRScheduler into their solution.

Love Leavenworth

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Testimonials

We asked our customers what work was like before they used VRScheduler. And how it’s improved after switching to VRScheduler. Read their replies. Wow, what a difference.

"VRScheduler has been such a game changer for us, and the more we dig down and learn to use it, the more benefit we get from it. It's a really powerful software with really friendly support, so it doesn't get much better than that!"
- Margie S.
CEO
"VRscheduler is a very comprehensive software that can provide a lot of different function to fit your different business needs."
Verified User
"It can be really tailor-made to your business. We don't dare to count the amount of time we saved since we started to use VRScheduler."
-Emilie L
CEO
"Maybe even more than the excellence of the product, the customer care is THE VERY BEST! I can't thank the VR Scheduler team enough for actually caring about our business."
- Gerard L.
Owner
"VRScheduler has helped me to share the bookings schedule with our cleaners for all the properties. It has helped us with payroll for our contractors. Lastly, it has helped us tremendously with supporting our team members to be aware of maintenance issues."
Skye Luxury Rentals
"Having VR Scheduler as an integral part of our company daily management and processes is a God send. We can now see and track together the daily critical property care operations on the single dashboard. No more missed tasks to ensure we are providing the best quality service for our guests and our homeowners that trust us with their properties."
- Blake M,
Managing Director
VR Scheduler has helped keep all of us accountable for our work. The scheduling itself is a lifesaver!
Perla Vasquez
Owner, Maid To Go, LLC
VRS has been great help with the management of our busy vacations rentals agency!
Rhiannon
Accounting Manager
VRScheduler has been a lifesaver with our growing business and growing team. We are able to properly document, assign, and follow up on our 40+ homes to ensure no recurring maintenance or recurring or nothing is missed and our guests receive nothing but a 5 star experience when staying in one of our homes.
Jessica H
Owner
"I love how easy it is to use! And how easy it makes our lives as owners and our cleaners as well!"
- Gareth K
Managing Member
"Integration with our existing PMS was very easy. VRS quickly imported existing reservation data and we were able to setup recurring cleans and other housekeeping activities quickly. The onboarding and ongoing support is excellent."
- Ian C
Owner
"Software is very easy to use and customer service is outstanding."
-Richard M
CEO
"VRScheduler has helped us bring together the different branches of our company, housekeeping, booking and maintenancne together seamlessly. "
- Chelsey
"Fantastic Tool to Take Away Scheduling headache"
- Terry Q
"Finally my cleaners have a master calendar to refer to for their cleaning schedule! I love the notifications that we all get to stay up to date with cleanings!"
- Karin P
"VRScheduler has allowed us to combine our maid scheduling and property management software and consolidate into one dynamic and flexible interface. This has helped us grow the vacation rental management side of our maid business and effectively took us to the next level in our business."
- Jessica L
President
"The best program out there! This program has saved me countless hours of manual scheduling."
- Cheryl M
Property Manager
"Stable software with lots of options. Absolutely satisfied!"
- Igors O
Manager
"I am a huge fan of this program and the software. The people behind the scenes are prompt, courteous and supremely helpful. It has changed the way we do business and I am eternally grateful."
- Leila M
Owner
"The whole system I feel is awesome. My cleaners who were worried about using it have found it so easy even the elderly ones."
- Sharon P
Principal
"Overall I love the software, and the customer service , help desk is always very helpful and there for me, pretty much right away... Never have to really wait more than a day to get a reply on questions I may have."
- Daychia S
Business Owner/Developer
"Customer service team was amazing through implementation, training and use of the system. Setup was easy and as we learned the system more we were able to easily adjust what we had previously setup."
- Melissa R
Operations Manager
"We have definitely been saved many times by VRScheduler with cleanings being arranged/set up for last minute bookings as well as property inspections being set up/arranged prior to check ins!"
- Toni L
President/CEO
"This company is super responsive, and knows what it's like in the field and on the management side of things. I have had nothing but positive experiences with VRS."
- Kim M
Business Owner
"This product is easy to use and is customizable! My job is 100% easier since we have been using VRScheduler. Our entire vacation rental program runs smooth now. If you haven't already signed up do it now! You wont regret it, I promise! From customer service to technical support, they would always get 10/10 from me."
- Krystal M
Vacation Rental Manager
"Overall, I am very pleased with VRScheduler. It has been a game changer for our business and I highly recommend it."
- Lauren A
Owner
"What would take me 4+ hours of scheduling only takes me 10 minutes now."
- Heidi G
Owner
"VRScheduler is very easy to use. It makes are invoicing, scheduling, and so much more so much easier to operate. Before using this program I was doing all of my scheduling on a large homemade desk calendar. This program is much more efficient."
-Theresa S
Manager
"From implementation to operation, VRScheduler has helped grow our business and will be using it as long as we are in business. It is a fantastic software and a pleasure to use."
- Alessandro L
Owner
"Once you're familiar with the software it is very easy to use and saves a lot of time and energy. The software has a lot of options to customize the functionality. With VRscheduler we have a solution that works excellent for our needs. When we asked for a German version the team responded quickly and together we launched the German version within a 2 or 3 weeks. Very cool team."
- Joel H
Owner-Manager
"I need a program that would allow me to not double book, be able to schedule cleaning and maintenance from the same program, bill and do payroll. It checked all those boxes and was affordable for a new company! I give my clients 110% Customer Service as I believe I owe it to them! VRscheduler staff operate the same way which I LOVE! A lot of companies offer the same products but their follow through and CS always tends to fall short, not these ladies!"
- Kim J.
Owner
"VRScheduler is a great product with a terrific support team, we love it"
- John R.
Director
"We love the way this software helps us keep our turnover operations organized. Our staff loves how easy it is to assign and accept jobs, report issues, and stay on top of inventory."
- Jesse L.
Founder
"This is just an overall solid software that does everything we need to keep operations and task scheduling from getting out of control. We couldn't run our business without it."
- Melanie M.
Owner & Property Manager In-Charge
"This software has changed our lives! I wish we'd have done it sooner. It has saved us so much time and energy in managing our growing inventory of properties. The best part is our handymen, groundskeeper and housekeepers all love the system, too. It has changed the way we communicate as a team and things don't get forgotten about like they had in the past. I would recommend this software to anyone looking to streamline their property management systems. One of the best investments we've made in a long time."
- Jessica N.
Operations Manager
"We couldn't be happier. VRScheduler does everything we need it to at a fraction of the cost of other software providers. It has excellent reporting functionality, great support and is complete in what it covers. Basically, it saves our business so much time, plus we have faith that it will always work properly. We would recommend this product to anyone."
- David L.
Director
"The software is logical and easy to use. The support is second to none I felt fully supported during setup and use."
- John W.
Owner
"My husband and I manage our vacation rental on our own but we utilize an outside cleaning company. They recently switched to the VRScheduler system. It has been easy to use, I no longer have to manually send a spreadsheet of upcoming bookings. I am able to easily view all bookings, scheduled cleanings and most importantly reports of any damage in a very timely manner. Love how it integrates easily with our Airbnb and Homeaway. Less work on my end, no longer have to update separate calendars. I really like it so far!"
- Tina P.
Vacation Home Owner
"The customer service was great! They put a lot of effort into getting us set up and adapting the software to our needs. One of our favorite tools is the iCal feature. Bookings automatically syndicate to our employees calendars, so they can check their schedules and tasks on their mobile device on the go. The automation saves us a lot of time and is more accurate."
- Amelie M.
Reservationist
"We are having better communication between office employees and on site employees!! It has stream lined maintenance issues and ensured they don't fall through the cracks."
- Marianne B.
Property Manager and Owner
"VRScheduler is the only scheduling tool I have found that accommodates both my full-service rentals and the owner managed properties cleaned by my company. Before VRScheduler we spent hours copying booking dates into spreadsheets and other software programs. VRScheduler has turned a 20 hour a week task for my manager into 2 hours a week. With VRScheduler I can now grow my vacation rental business without the worries of missing cleans or maintenance tasks."
- Sean L.
Owner
"I was previously keeping track of cleanings and delegating cleanings manually and using this software has enabled me to be more efficient and productive and has minimized the amount my human error margin."
- Sandra C.
Housekeeping Supervisor/Guest Services
"I like everything about the software. It seems to manage our tasks really well and keeps everything organized."
- Betty S.
Housekeeper
"Honestly, I have not found anything I do not like. It is easy to learn, easy to use and again, with the great customer service when we do find something we need to change, it's taken care of right away. There has been ample training along the way and for all the features not to mention the time and money I am saving... I am confident we'll be a customer for years to come. We've tried other softwares, VRSchedule is by far the best we have found for our industry and our needs "
- Pemela S.
Owner
"My experience is fantastic. I am so relived we finally found a software program for scheduling staff and guest needs that actually works. Our company has about 130 plus properties. This company is great to work with and has been more than accommodating to us and has been constantly improving anything brought to there attention. I have looked for over 4 years and use to manually do all the schedules and payroll. This saves time, it makes sure things get done, it creates a lot more structure, puts you more on auto pilot, can customize things to fit your company needs. My staff loves it also. I don't know what I would do with out it now that I am in it completely!"
- Lisa H.
General Manager
"The automation and level of customisation available make this a very powerful piece of software for property managers. The amount of time and the reduction of human error has made such a positive impact on our operations. The buy-in from all of our employees has been extremely positive."
- Corrine H.
Director of Operations
"With VRScheduler we are able to generate reports to better evaluate where our resources are being used and where we can find efficiencies. We've saved time and achieved better accuracy over the paper timecards we were using in the past. Our vendors especially love the software - they've even tried to get their other clients to use it since it's made their workflow so much better. Lastly, we've been able to get reports tailored to our needs. Thank you!"
- Dana K
Owner
"This program has freed up a great deal of my time and makes it much easier for my manager to organize her time. I have to say that Customer support is an amazing resource to have.They simply gets us and never hesitates to answer any questions that arise. It takes hours away from scheduling and juggling many many clients and their different calendars and endless texts, calls and emails."
- Helen D.
President
"We have been able to easily schedule all of our cleaning and maintenance services. Communication with all individuals that work with us is easy and all in one place. Every individual has a dashboard that is easily accessed on phones or computers. As a company, we have access to everyone's dashboard. Pictures can be uploaded for every property, which makes it easy to make sure things look right. The customized checklists have made life easier by allowing us to know what is happening at every property. Overall, we have been very happy with the service and the product! "
- Shelley P.
Co-Owner
"This program solves the problem of needing to interact with home owners or property management as frequently due to the live interaction with ICal links, we love that! and so do the home owners! "
- Naomi P.
Operations Manager
"Collectively summarizing your tasks and workforce in a easy to use and broad view format. A definite time saver! "
- Matt A.
CEO
"After experiencing a large growth spurt in our vacation rental business, I knew that my spreadsheets wouldn't cut it any more-there was always a looming sense of "what am I forgetting" and never a free weekend to relax and not have to worry about what I was missing. VRScheduler has been a great tool for our business and I am excited to see it in full swing this summer rental season. My housekeeping staff that have had an opportunity to use the program are very impressed, and in fact as I hire new cleaning companies during our off-season they are most impressed with the VRScheduler capabilities and have vocalized they wished everybody in the Vacation Rental Industry used it! "
- Laura B.
Hospitality Manager
"VRscheduler was a game changer for us, as we schedule up to 125 cleans per week, as well as maintenance items. Everything is all in one place now and I can instantly see as tasks are completed rather than having to call around to each service provider for follow ups. They were absolutely amazing during our set up and she is always available when questions come up! Thanks again to VRscheduler for creating such an awesome software!"
- Brittany H.
Operations Manager
"Wonderful! I highly recommend to those seeking an intelligent, intuitive and streamlining software. The customer service cannot be beat!"
- Shera G.
Owner/Operator
"I love how the CEO created a very practical and sophisticated software program that is not only easy to use but is essential for this line of work. This particular software has the capacity to Streamline all of the day to day operations as well the ability to sync calendars form various booking platforms. It makes my life much easier and is essentially error proof. One of the best things about the VR Scheduler is that you have the option to utilize only the features that best suite your company's needs... making it feel tailored made just for you."
- Shera G.
Owner/Operator
"I've tested number of different solutions and VRScheduler is definitely the best one. Reliability, number of customizable features and EXCELLENT customer service is what makes it stand out. We have been using it ourselves and highly recommend it."
- Daniel V.
Owner
"VRScheduler saved my life!"
- Jane H.
Owner
"This has been a very positive experience for our organization as a whole. The integration went very smoothly and we can't imagine functioning without it now."
- Anonymous
Verified Reviewer
"Customer service is stellar! VR scheduler is always willing to go above and beyond."
- Jenny P.
Bookeeper
"Perfectly designed! Great software with a very responsive and dedicated staff. They are always improving and adding features based on user recommendations. Well done! "
- Matt D.
Owner
"We looked at a number of products. It took us about 6 months to find VRScheduler and it was a perfect fit for our company"
- Regina M.
President
"Excellent. Customer support is unmatched!"
- Cathy F.
Operations MGR
"My overall experience with VRScheduler has been nothing but positive."
- Asha R.
Operations Coordinator
"This software streamlines my entire business making my job run smoother and more efficient. Easy to use and train others to use as well. "
- Sheila B.
Owner
"VRS has been an amazing tool when coordinating our housekeeping teams and schedules. Virtually no bugs and customer support has been prompt and extremely helpful. "
- Tyler L.
Chief Technology Officer
"My company is more organized than it has ever been. VRScheduler has provided me the tool to minimize operational costs while increasing our quality of services provided."
- Skylar M.
Owner
“We love VRS! The support from the team! The company’s interest in continuously developing the system!
- Clean up Usedom
Management
"VRScheduler has be been a game changer for my department. We were dealing with inefficiencies, excessive man hours scheduling and keeping track of all the operations within the department, A LOT of human error. All of these issues have been eliminated and have improved our efficiency, consistency and overall accountability."
- Tiffany S.
Housekeeping Manager
"VR Scheduler is dynamic, robust software that enables us to task and schedule every activity in our vacation rental business."
- Quinn T.
Vice President- Business Development

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