HomeAway V12.NET and Escapia Instructions

STEP 1: Request Partner Connection

In this step, you will contact HomeAway to request the VRScheduler partner HSAPI connection in your dashboard.

  1. Navigate to the HomeAway Contact Page:
    V12 Clients: http://support.homeawaysoftware.com/v12/contact
    Escapia Clients: http://support.homeawaysoftware.com/Escapia/contact
  2. From the support portal, Choose Setup and Email:
  3. Enter your information, and the following request:
    Subject: Partner Connection for VRScheduler via HSAPI and add VRScheduler to ENET.
    Text: Please connect the partner VRScheduler via HSAPI to my account. Please add VRScheduler as a network partner in EscapiaNet. My VRScheduler Contact is: Jill Mason - jill(@)vrscheduler.com

STEP 2: Enable Partner and Permissions

Once your request has been accomodated by HomeAway (24-48 hours), log into your Escapia or V12 dashboard and add VRScheduler as a partner, then give the necessary permissions.

  1. Navigate to the HomeAway Partner Page:
    Instructions: http://support.homeawaysoftware.com/articles/en_US/Article/HASW-HSAPI-Partner-Integration-Information?category=System_Configuration&subdir=haswpartner
  2. On the Edit Permissions, please
    • Check "Can Access Unit Addresses" at the top.
    • Enable the following methods:
      • Can Access Unit Addresses (under Data authorization permissions)
      • SearchUnitSummaries
      • GetUnitByID
      • SearchReservationSummaries
      • GetReservationByNumber
      • SearchOwners

STEP 3: Choose properties to include in VRScheduler feed through EscapiaNET

  1. In Escapia navigate to: Admin >Setup >EscapiaNET > Join Escapia NET > I Agree You may have to agree to the terms and conditions at this point.
  2. Find VRScheduler in the List and choose "Unit Distribution"
  3. Choose VRScheduler for each property you would like to include in the feed.

STEP 4: Sign Up for Operto Teams

Note: You may sign up before HomeAway has completed step 1, but your properties will not be imported until steps 1 & 2 are completed.
Please have your Account Number Handy. This is the 4 digit number found in the upper right corner of your Escapia or V12 dashboard by your login area.
You may contact us at any time for setup help (although we think you will find it easy!).

Operto Teams Terms of Service

By using the Operto Teams ("Service"), you are agreeing to be bound by the following terms and conditions ("Terms of Service").

Operto ("Company") reserves the right to update and change these Terms of Service without notice.

Violation of any of the terms below may result in the termination of your account.

Account Terms

  1. You are responsible for maintaining the security of your account and password. The Company cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
  2. You are responsible for all content posted and activity that occurs under your account (even when content is posted by others who have their own logins under your account).
  3. You may not use the Service for any illegal purpose or to violate any laws in your jurisdiction (including but not limited to copyright laws).
  4. You must provide your legal full name, a valid email address, and any other information requested in order to complete the signup process.
  5. Your login may only be used by one person - a single login shared by multiple people is not permitted.
  6. You must be a human. Accounts registered by "bots" or other automated methods are not permitted.

Payment, Refunds, Upgrading and Downgrading Terms

  1. The Service is offered for pay. If you fail to pay for your usage, your account will be frozen and inaccessible until payment is made.
  2. For any upgrade or downgrade in plan level, will result in the new rate being prorated at the time of the upgrade or downgrade.
  3. Downgrading your Service may cause the loss of features or capacity or data of your account. The Company does not accept any liability for such loss.
  4. All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties, excluding only United States (federal or state) taxes. Where required, The Company will collect those taxes on behalf of taxing authority and remit those taxes to taxing authorities.

Cancellation and Termination

  1. You are solely responsible for properly canceling your account. An email to help-teams@operto.com is required for cancellation. You can cancel your account at any time.
  2. All of your content will be inaccessible from the Service immediately upon cancellation. Within 7 days, all Operto Teams content will be permanently deleted from all backups and logs. This information can not be recovered once it has been permanently deleted.
  3. If you cancel the Service before the end of your current paid up period, your cancellation will take effect immediately, and you will not be charged again. But there will not be any prorating or refunding of unused time in the last billing cycle.
  4. The Company, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Service for any reason at any time. Such termination of the Service will result in the deactivation or deletion of your Account or your access to your Account, and the forfeiture and relinquishment of all content in your account. The Company reserves the right to refuse service to anyone for any reason at any time.

Modifications to the Service and Prices

  1. The Company reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, any part of the Service with or without notice.
  2. Prices of all Services are subject to change upon 7 days notice from us. Such notice may be provided at any time by posting the changes to the Operto Teams site.
  3. The Company shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

Copyright and Content Ownership

  1. All content posted on the Service is must comply with U.S. copyright law.
  2. The look and feel of the Service is copyright© Operto Teams. All rights reserved. You may not duplicate, copy, or reuse any portion of the HTML, CSS, JavaScript, or visual design elements without express written permission from the Company.

General Conditions

  1. Your use of the Service is at your sole risk. The service is provided on an "as is" and "as available" basis.
  2. Technical support is only provided via email.
  3. You understand that the Company uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service.
  4. You must not modify, adapt or hack the Service.
  5. You must not modify another website so as to falsely imply that it is associated with the Service or the Company.
  6. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission by the Company.
  7. We may, but have no obligation to, remove content and accounts that we determine in our sole discretion are unlawful or violates any party’s intellectual property or these Terms of Service.
  8. Verbal, physical, written or other abuse (including threats of abuse or retribution) of any Service customer, Company employee or officer will result in immediate account termination.
  9. You understand that the technical processing and transmission of the Service, including your content, may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.
  10. We reserve the right to temporarily disable your account if your usage significantly exceeds the average usage of other Service customers. Of course, we’ll reach out to the account owner before taking any action except in rare cases where the level of use may negatively impact the performance of the Service for other customers.
  11. The Company does not warrant that (i) the service will meet your specific requirements, (ii) the service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the service will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations, and (v) any errors in the Service will be corrected.
  12. You expressly understand and agree that the Company shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if the Company has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; (v) or any other matter relating to the service.
  13. The failure of the Company to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and the Company and govern your use of the Service, superceding any prior agreements between you and the Company (including, but not limited to, any prior versions of the Terms of Service).
  14. Questions about the Terms of Service should be sent to help-teams@operto.com.

Any new features that augment or enhance the current Service, including the release of new tools and resources, shall be subject to the Terms of Service. Continued use of the Service after any such changes shall constitute your consent to such changes.